Digital Access to Council Tax Records & Applying for Housing and Council Tax Reduction On-line

The Council’s Revenues Department have in conjunction with our software supplier, Northgate, developed a citizen’s portal making it simpler, quicker and easier for customers to access current and historic information about their council tax accounts, known as Revenues on Line.
 
We have also introduced a replacement for the on-line claim form enabling residents to claim both housing benefit and council tax reduction through this new system.
 
This briefing note explains how we intend to launch the portal during February and March and how we intend to raise awareness of the systems culminating in a mail shot which will accompany the annual council tax bills issued in March.